Privacy Policy

Privacy Policy

Who We Are
This privacy policy applies to Julia’s Flowers (“we”, “our”, or “us”). We are committed to protecting your personal data and handling it responsibly.

What Information We Collect
We may collect and process the following information:

• Name,      address, email, and phone number
• Details      about the services you’ve enquired about or used
• Payment      and billing information (where applicable)
• Website      usage data (cookies, IP address, browser type, etc.)

How We Use Your Information
We use your information to:

• Respond      to enquiries and provide quotes
• Deliver      products or services you've requested
• Communicate      with you about your order or service
• Improve      our website and customer service
• Meet      legal and regulatory requirements

How We Store Your Information
Your data is securely stored on password-protected systems and encrypted platforms. We only retain your information for as long as necessary to fulfil the purpose it was collected for.

Sharing Your Data
We do not sell or rent your data to third parties. We may share data with trusted service providers (e.g. delivery services or payment processors) only where necessary to provide our services to you.

Your Data Protection Rights
Under UK GDPR, you have the right to:

• Access      the personal data we hold about you
• Request      correction or deletion of your data
• Object      to or restrict processing
• Lodge      a complaint with the ICO if you’re unhappy with how we’ve handled your      data

Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings.

Contact Us
If you have any questions about this policy or your data, please contact:

Julia’s Flowers
1 Victoria Street, Burnham-on-Sea, Somerset, TA8 1AE

Email: juliasflower@yahoo.com
Phone: 01278 256691